We charge a flat fee of £2000 per day for use of the virtual online facility. This fee includes three group training sessions, one for each party and one for the arbitrators. Should anyone need additional one-to-one tuition we would charge £100 per half an hour or £175 for a full hour. As arbitrators, clients and experts are now sophisticated users of virtual platforms the testing does not take long but we like to ensure the individual is comfortable with the technology, can be seen clearly and has the mic at a good setting for the hearing. The IAC technician who does the training will be the same person that remains with you throughout the virtual hearing getting you started, labelling attendees and bringing individuals in and out of the hearing screen as required.
The system is designed around a two layer secure platform. Access to your Zoom links is gained by pre authorised registration, a password protected dashboard and 6-digit pin. The virtual hearing room offers a screen focused on tribunal, advocates, experts and witnesses. Clients and multiple support lawyers can attend the hearing and remain off screen at the back of the hearing room. Access can be granted if required. This makes for a user friendly platform that includes a universal countdown clock plus one click access to your breakout room and the hearing room. Imbedded links to your chosen transcription or evidence projection provider provide a one stop shop to all of your online hearing requirements. We can record the arbitration following written confirmation from all parties. The download is then available through a link which expires 30 days after the conclusion of the hearing.
We would ask that all attendees have a screened device with camera, sound and microphone capabilities, a good Wi-Fi or hard-wired connection and the latest version of the Zoom app. In addition a headset is preferable. We have access to all of the main platforms.