Established in 2019, the International Arbitration Centre is the independent, dedicated venue in the heart of London, dealing with in-person, hybrid and virtual Arbitration, Mediation and Adjudication, as well as hybrid litigation in domestic and international courts where we provide a secure, confidential and efficient platform for dispute resolution.
Our personable, efficient, diverse and multilingual staff work tirelessly to ensure the IAC experience is a stressless experience for all its attendees, and an exemplary model for the very best in hospitality.
In addition to the many virtual hearings we host, our three floors of arbitral rooms and suites cater for every type of hearing, from large complex hearings in our Strand Suite where the arbitration room seats 80 and the breakout rooms 25 people per party, to smaller build-your-own options where you can choose the size and number of the rooms you need. We can stream hearings to any of our working rooms, with the assurance of an excellent on-site network and audiovisual support.
We understand that our global clients have different needs and requirements and we work with them to achieve solutions from our spacious location in Fleet Street
We are communal and easy to work with. We look forward to assisting you in the near future.
Rooms and fees
The Strand suite is our largest space seating around 80 comfortably in the main hearing room and has 8 general screens around the room for hybrid hearings with the arbitrators, advocates, witnesses, interpreters and transcribers all having their own personal hard-wired screen. Although we have state of the art air-conditioning, if preferred, the windows can be opened throughout the floor, including in the Arbitrators private room and two interpretation booths.
Each party has their own secure, sound-proofed, breakout suite that can be accessed directly by from the main hearing room or the main corridor. The suite comprises of three interconnecting rooms that seat up to 25 people comfortably. Live case streaming can be fed to screens in each of the three rooms and to personal laptops. Included in the fee is a continental breakfast of pastries and fresh orange juice and each suite has tea and coffee making facilities and a fridge stocked with water, soft drinks and snacks, free of charge. The room also has high-speed Wi-Fi with fibre-optic connection, secure copying and printing, and a cloakroom.
The fee for this arbitration suite is £5,000 per day. There are no additional fees for virtual aspects of the hearing
The Fleet suite seats 30 comfortably in the main hearing room which has 5 general screens for hybrid hearings.
Each party has their own secure, sound proofed, breakout suite. The suite comprises of three interconnecting rooms that seat up to 25 people comfortably. Live case streaming can be fed to screens in each of the three rooms and to personal laptops. Included in the fee is a continental breakfast of pastries and fresh orange juice and each suite has tea and coffee making facilities and a fridge stocked with water, soft drinks and snacks, free of charge. The room also has high-speed Wi-Fi with fibre-optic connection, secure copying and printing, and a cloakroom. The arbitrators have their own room on the same floor as the hearing which has dedicated washroom facilities and all of the above
The fee for this arbitration suite is £4,000 per day.
We have smaller rooms on our second floor and offer a package that includes an arbitration room seating 20+, a separate breakout room for each party that can comfortably seat 8-10 people. If you wished to have more breakout rooms they can be purchased separately at £750 per day each.
Included in the daily fee is a continental breakfast plus teas, coffees, biscuits and soft drinks throughout the day. We can arrange very good buffet lunch at an additional cost and one of our front of house members is always present on each floor to assist where needed. The break out rooms have on second floor have tea and coffee making facilities and a fridge with soft drinks etc. with a communal kitchen and washrooms
We would charge the package at £3,000 per day.
Booking the IAC
Making a booking at the IAC is straightforward. Enquiries can be made to Julian Hawes, our Director of Business Development, by email at firstname.lastname@example.org or by telephone on +44 (0)7768 614183 or +44 (0)203 928 7288 where you will get an immediate response regarding availability.
We are content to hold provisional dates in the short-term prior to the terms and conditions being signed. Once done, we will provide a deposit invoice. The remaining fees are then structured in tranches to be paid within 30 days, or if booked close to the hearing, then prior to the start date.
In advance of an in-person hearing our operations team will speak to you about set-up, start times, dietary requirements etc. and if virtual then we will work with you to ensure the clients and experts go through testing and explain about the system so that when it comes to the hearing, being virtual is second nature to them.
We charge a flat fee of £2000 per day for use of the virtual online facility. This fee includes three group training sessions, one for each party and one for the arbitrators. Should anyone need additional one-to-one tuition we would charge £100 per half an hour or £175 for a full hour. As arbitrators, clients and experts are now sophisticated users of virtual platforms the testing does not take long but we like to ensure the individual is comfortable with the technology, can be seen clearly and has the mic at a good setting for the hearing. The IAC technician who does the training will be the same person that remains with you throughout the virtual hearing getting you started, labelling attendees and bringing individuals in and out of the hearing screen as required.
The system is designed around a two layer secure platform. Access to your Zoom links is gained by pre authorised registration, a password protected dashboard and 6-digit pin. The virtual hearing room offers a screen focused on tribunal, advocates, experts and witnesses. Clients and multiple support lawyers can attend the hearing and remain off screen at the back of the hearing room. Access can be granted if required. This makes for a user friendly platform that includes a universal countdown clock plus one click access to your breakout room and the hearing room. Imbedded links to your chosen transcription or evidence projection provider provide a one stop shop to all of your online hearing requirements. We can record the arbitration following written confirmation from all parties. The download is then available through a link which expires 30 days after the conclusion of the hearing.
We would ask that all attendees have a screened device with camera, sound and microphone capabilities, a good Wi-Fi or hard-wired connection and the latest version of the Zoom app. In addition a headset is preferable. We have access to all of the main platforms.
Where are you in London?
We are at 190 Fleet Street close to the junction with Chancery Lane. There are 15 hotels within 500m of our building, many of which we have preferential rates with and we are within walking distance of many of London’s leading landmarks and attractions.
What are your opening times?
Our reception is officially open between 9.00am-5.00pm but more commonly we are running cases between 7.00am-9.00pm.
We are closed overnight (9.00pm-7.00am) and at weekends unless by special arrangement.
Do you have a rooftop that can be used for events?
Our 6th floor rooftop and lounge faces due south and the views from east to west cover St Paul’s and the City, the Temple, the London eye, St Clement Danes and the Royal Court of Justice. We can cater for up to 120 people for drinks and canapes and are open all year round.
Do you have separate access for VIPs?
We have VIP access through our car park (located at the Fleet Street end of Chancery lane) and then up to the require floor in a dedicated lift.
Can we park at the IAC?
We do have limited parking on a first come first served basis.
Are you Covid-safe?
We closely follow government guidelines. Our staff test daily before leaving home, sanitise regularly, wear masks in the common parts and adhere to social distancing. Our premises are deep cleaned twice a week. We would ask anyone attending a hearing at the IAC to take a lateral flow test before arrival and everyone entering the building is temperature checked.
What are your catering arrangements?
We provide a continental breakfast of pastries and fresh orange juice, tea and coffee throughout the day as well as a freshly stocked fridge full of mineral water, a variety of soft drinks and an assortment of snacks, in each room or suite, all free of charge. We can provide an attractive buffet lunch at £30 per person or should you prefer, you are welcome to arrange delivery of your own food.
Can you shred or return documents to us?
We can arrange secure shedding or the delivery of documents globally.
Is it possible to securely store papers at the IAC prior to, pre or post hearing?
We have secure, stand alone, storage facilities on the premises.
How secure are the rooms?
Your individual swipe card is the only way your room can be accessed. In addition, it will give you access to the lift, the floor you are on and the communal 6th floor.
Are your rooms air-conditioned?
All rooms and common parts are air-conditioned with a system that expels air and pumps fresh air in, rather than filter it.
Do your rooms have windows that open?
Our windows open in every room at the IAC save for the arbitration room on 3rd Floor.
Do you have secure printing and copying available?
Our printing is totally secure. If you are using the break-out suites on 3rd and 4th floors you have a dedicated printer and copier in your rooms. If you are on the 2nd floor you can only access your printing once logged in at the printer.
What about Wi-Fi speed?
We have WPA3, the latest generation of Wi-Fi security with speed of 100Mbps upload and download for fast file sharing.
Do you charge to set up the arbitration on the day before the start?
If your rooms are not in use the day beforehand you are welcome to set up at no additional cost. If you wish to set up on the day, again, there is no cost for early access.
Can we hire equipment from you?
You can hire equipment from the IAC, but if you have a personal laptop, you will need little else.