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London's Outstanding Exclusive Global dispute resolution hub

London's Outstanding Dispute Resolution Hub

Where expertise meets comfort, hospitality, and privacy

Booking the IAC

Exclusive Services

DESIGNED FOR YOU​

Concierge Service

Our focus is all about making sure every aspect of your visit is enjoyable and seamless, whether you need last-minute printing, more food options, or coffee-break refreshments.

Technical Support

If you need an additional monitor, laptop, or help with any equipment, our highly skilled AV/IT team is always available to assist you. We also provide all-day on-site troubleshooting, to ensure the smooth running of your hearings.

Our Vision

Unique Experience

We offer a bespoke experience designed around each client’s needs, which is why our approach includes an holistic set of complementary services.

Our client relationships mean everything to us and what matters to our client matters to us.

Our Mission

Excellence, Trust & Innovation

We conduct business with integrity and focus on building long-lasting relationships. Going above and beyond is our standard, for us hospitality is all about anticipating our clients’ needs.

Your experience is important to us, which is why we value feedbacks and continuously strive to improve our processes and services.

Our Values

Diversity, Equity & Inclusion

We recognise that each individual is unique irrespective of their ethnic and cultural background, or gender choices, which is why every person at the IAC is treated fairly, appropriately and with courtesy.

Our diverse and multicultural team includes employees from different nationalities, who speak many languages and where female members occupy key managerial positions.

Our pledges

In line with our values, we fully support the increase of women and people from under-represented groups to be appointed as arbitrators in order to achieve a fair representation and ultimately full parity. This pledge aspires to be a first step in the direction of achieving more equal representation in our arbitration community.

We constantly seek to improve our processes in operations and focus actively to safeguard the future of our planet by supporting and driving sustainability for greener arbitrations. This pledge is an initiative to reduce the carbon footprint of international arbitrations through behavioural change.

Testimonials